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Customer reviews of Rockpoint Bmw Specialists
At Rockpoint Bmw Specialists we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Rockpoint Bmw Specialists
Based on 23 customer reviews
First class service and buying experience.
By Chris H on 25 May 2017 | Purchase not verified
I drive past Rockpoint every day as it's less than a mile from me and have always admired the cars they have in stock. Last week I spotted a BMW which was just what I was looking for so I called in to look at it. They were busy with customers but made sure that I received prompt attention and service. I was given a thorough look round the car, talked through the features and offered a decent test drive. The staff were friendly and professional and there was no pressure which was really refreshing. Unlike other cars I've looked at elsewhere this BMW was extremely clean and well presented and thanks to the great experience I decided to buy it. I am thrilled with the car and very happy with the deal. The fresh service and MOT showed it was getting ready for new discs and pads on the front and these were done for me a couple of days after pick up no questions asked, they even lent me my old car as a courtesy car while the brakes were being done. I would recommend Rockpoint to anyone.
My. best car buying experience ever
By Mark S on 22 April 2017 | Purchase not verified
From the very first phone call to getting the keys to my car rock point couldn't have been better. When I arrived the car I was interested in was in fantastic condition and spotless. I was given all the time I needed to have a really thorough look over it. Once done I asked for a test drive and was told of a good route to take. On test drive I picked up on a slight problem with brakes. I mentioned it on return to dealer and was told the car would be serviced and mot'd so not to worry. The mot was performed the same day and passed, but to put my mind at rest the dealer arranged for his mechanic to inspect them the following day. A problem did come to light but the dealer arranged for replacement pads and discs to be fitted right away. Nothing was too much trouble with this dealer and my whole experience dealing with them was fantastic. I will certainly return and would highly recommend this dealer to anyone. Thanks rock point!
By Sasha J on 21 January 2017 | Purchase not verified
Brilliant really helpful and also kept up to date with how things were going!